Indian Railways tries to offer best services to its user in India. Earlier, it was difficult to make reservation enquiries. With the emergence of computers, it has become easy to make Railway reservation enquiries through the reservation counters spread across the country. With the development of technology, things became quite easier than before yet people were needed to go at the reservation counter to enquire about the reservation. Manual process of reservation was time taken, but this computerized process of reservation is hassles free and less time consuming. 

Except few remote areas, the whole country’s reservation system has become computerized. Internet has made Railway reservation enquiry hassle free. With this facility, people can book Railway tickets as well as enquire apropos to reservation from home too. Indian Railways (www.trainenquiry.com) along with its subsidiary IRCTC (Indian Railway Catering & Tourism Corporation) is providing some excellent services to the Rail commuters in India.

IRCTC introduced its website www.irctc.co.in having all general and useful information concerning Railway of India. This website offers information that includes booking tickets, reservation enquiry, internet tickets (i-tickets), electronic tickets (e-tickets) or cancellation of tickets, et cetera. People who are unable to access Internet can rely on phone services provided by MTNL and BSNL.